"I just finished a year in WSI in Istanbul in Turkey. You know, I have mixed feelings about it all. I must say in terms of what they said would happen, did happen - pay was always always on time, and if the 1st was on the weekend when the office would be closed, then we would always get paid on the Friday before. I really don't think that any other school in Istanbul ever was so punctual.My biggest gripe personally was the pay - it was a starting rate of 1500 YTL a month which is about 1200 USD a month, which was okay, but it was very difficult to save anything especially at the start of the year, but towards the end of the year it got a little tight because of inflation; and also it seemed a little miserly because of what some of the other schools - just this month it has been put up to 1850 YTL as a starting rate, and it goes up again if you have experience / qualifications. There was none of the rubbish about if you get a no-show you don't get paid - I mean, there are international franchise rules about that and they should stick to them.I mean, the contract stipulated that we weren't supposed to have private students, but I was actively encouraged by my manager to get some - we were being employed illegally by the company because nobody except one or two people had work permits because they took such a long time to come through and nobody from the government came and checked either.What was annoying was the way the course was sold by the salesmen, one of the guys was a complete dick but he got paid the most, because he lied the most.We didn't get too much mouth from the students as teachers, because in Turkish culture, it's like Chinese culture - the teacher is revered, but some people who were really paying a lot of money to be there, would complain to us, and I knew exactly who to send them to!They would sell to people who could only come every two or three months, so would study English about six hours a month. One time I had someone come who hadn't been for six months, and had been studying like this on and off for two years thinking that this was perfectly ok for her English (because she had been reassured by the sales staff that it would be - that the system would allow for it) and she was really awful - I did a level check with her and she needed to be dropped down almost back to where she started two years ago; she was understandably annoyed and well, I didn't have to deal with it, because she was spewing off in Turkish, but the Turkish staff had to because of a really badly sold contract. The pay they gave the Turkish staff at reception and the tutors in the lab was really crap - we had such a high turnover, and they got some really bad shit from students who were complaining to them about things not living up to their expectations - I remember one women go absolutely ape-shit (does that have a hyphen? anyone?) at reception because the salesman had told her she could get a lesson, anytime, with as little notice as she wanted; I mean she was crazy, and I think her English got worse with us but she was just a product of the course being badly sold because of the commisions they get.Another incident that soured me with the Turkish management was one student was very late for the lesson, and I refused to do it with him, and directed him to reception to book another encounter. I mean he wasn't best pleased about it So far, so good.Once he leaves, the centre director speaks to me and has a huge argument with me about not taking him in - he's the manager of a big company, he could get us lots of sales, he's my friend (five minutes of the lateness was because of having a cigarette with the Director, followed by a promise that he could do the lesson even though he was late), thus, you made me look a fool, he can only come every six weeks because he lives in another city (actually closer to four other centres than this one) blah blah blah. I was so annoyed at him, because I used to have some respect for him - I thought he would put the educational achievement of the students above money - but that event just made me really dislike him - because it was all about money, money, money for him.And you know the student, came, two weeks later (miraculously bucking the six week problem), and he said that I was right, that it was pointless doing the lesson in thirty minutes because we needed the time to do it properly! In our centre, I was really lucky that I had a sympathetic native centre manager who actually cared about teaching English, vociferously complained about the pay to the upper management. It was generally a really pleasant atmosphere to work in. At the end of 12 months there, I was absolutely sick of the same lessons again and again and again, and that's why I didn't stick around for another contract. It is the McDonalds of English Language teaching; but you know, I saw some real progress there by some of the students, it was quick, but it was solid - it wasn't just going to fall away because they really worked hard; and I guess that made it worth it.Every country is different- I can't really talk about France - I would recommed WSI in Turkey to a new young ESL teacher, to get some good experience, but it's not hard, and after about seven months, I was really getting bored in classes, and I used to dread certain units. It's certainly not mentally taxing. And the pay reflects that - but they pay on time. And sometimes that's more important."
Monday, September 08, 2008
Wall Street Institute Istanbul, Turkey
"I just finished a year in WSI in Istanbul in Turkey. You know, I have mixed feelings about it all. I must say in terms of what they said would happen, did happen - pay was always always on time, and if the 1st was on the weekend when the office would be closed, then we would always get paid on the Friday before. I really don't think that any other school in Istanbul ever was so punctual.My biggest gripe personally was the pay - it was a starting rate of 1500 YTL a month which is about 1200 USD a month, which was okay, but it was very difficult to save anything especially at the start of the year, but towards the end of the year it got a little tight because of inflation; and also it seemed a little miserly because of what some of the other schools - just this month it has been put up to 1850 YTL as a starting rate, and it goes up again if you have experience / qualifications. There was none of the rubbish about if you get a no-show you don't get paid - I mean, there are international franchise rules about that and they should stick to them.I mean, the contract stipulated that we weren't supposed to have private students, but I was actively encouraged by my manager to get some - we were being employed illegally by the company because nobody except one or two people had work permits because they took such a long time to come through and nobody from the government came and checked either.What was annoying was the way the course was sold by the salesmen, one of the guys was a complete dick but he got paid the most, because he lied the most.We didn't get too much mouth from the students as teachers, because in Turkish culture, it's like Chinese culture - the teacher is revered, but some people who were really paying a lot of money to be there, would complain to us, and I knew exactly who to send them to!They would sell to people who could only come every two or three months, so would study English about six hours a month. One time I had someone come who hadn't been for six months, and had been studying like this on and off for two years thinking that this was perfectly ok for her English (because she had been reassured by the sales staff that it would be - that the system would allow for it) and she was really awful - I did a level check with her and she needed to be dropped down almost back to where she started two years ago; she was understandably annoyed and well, I didn't have to deal with it, because she was spewing off in Turkish, but the Turkish staff had to because of a really badly sold contract. The pay they gave the Turkish staff at reception and the tutors in the lab was really crap - we had such a high turnover, and they got some really bad shit from students who were complaining to them about things not living up to their expectations - I remember one women go absolutely ape-shit (does that have a hyphen? anyone?) at reception because the salesman had told her she could get a lesson, anytime, with as little notice as she wanted; I mean she was crazy, and I think her English got worse with us but she was just a product of the course being badly sold because of the commisions they get.Another incident that soured me with the Turkish management was one student was very late for the lesson, and I refused to do it with him, and directed him to reception to book another encounter. I mean he wasn't best pleased about it So far, so good.Once he leaves, the centre director speaks to me and has a huge argument with me about not taking him in - he's the manager of a big company, he could get us lots of sales, he's my friend (five minutes of the lateness was because of having a cigarette with the Director, followed by a promise that he could do the lesson even though he was late), thus, you made me look a fool, he can only come every six weeks because he lives in another city (actually closer to four other centres than this one) blah blah blah. I was so annoyed at him, because I used to have some respect for him - I thought he would put the educational achievement of the students above money - but that event just made me really dislike him - because it was all about money, money, money for him.And you know the student, came, two weeks later (miraculously bucking the six week problem), and he said that I was right, that it was pointless doing the lesson in thirty minutes because we needed the time to do it properly! In our centre, I was really lucky that I had a sympathetic native centre manager who actually cared about teaching English, vociferously complained about the pay to the upper management. It was generally a really pleasant atmosphere to work in. At the end of 12 months there, I was absolutely sick of the same lessons again and again and again, and that's why I didn't stick around for another contract. It is the McDonalds of English Language teaching; but you know, I saw some real progress there by some of the students, it was quick, but it was solid - it wasn't just going to fall away because they really worked hard; and I guess that made it worth it.Every country is different- I can't really talk about France - I would recommed WSI in Turkey to a new young ESL teacher, to get some good experience, but it's not hard, and after about seven months, I was really getting bored in classes, and I used to dread certain units. It's certainly not mentally taxing. And the pay reflects that - but they pay on time. And sometimes that's more important."
Tuesday, August 05, 2008
Wall Street Institute, Spain
"In 2002 there were as many as 130 WSI branches in Spain. Many of these were franchises. With the collapse that same year of rival school Opening English, which used a similar computer-based teaching method to that of Wall Street, the Baltimore company saw 88 of its Spanish franchises close before the end of the year.
Today there are less than 20 Wall Street Institute branches open in Spain.
Wall Street and Opening English used a similar method to charge their customers. Customers would sign up for an extended period of time in order to avail of cheaper rates. However the contract which they signed was not with Wall Street but with a financing operation unconnected to the English school chain. Thus when students of the two schools, unhappy with their progress, tried to rescind their contracts early they discovered that they had to take the issue up with the bank that underwrote the financing company who issued their contract. Wall Street does not teach children. The majority were unsuccessful in their claims.
When Consumers Associations took up the plight of many disaffected students, the issue became a national story and loop holes in Spain's commerce laws were shown to be being exploited by the chain schools, who did not have to take any responsibility for the customers' dissatisfaction with the quality of the services they offered.
The relevant laws were subsequently amended."
Sunday, August 03, 2008
Wall Street Institute Buenos Aires, Argentina
"I nominate Wall Street Institute in Buenos Aires, Argentina (there are about 30 centers, and I've worked at 3). It's commonplace here to disrespect teachers, apparently, and pay them pitifully, and lie to the customers to get them to sign up, ...
- You will get 13 pesos/hour (U$D 4), and way fewer hours than you were promised when you began, meaning that you will only be earning, approximately, a measly 1000 pesos/month (U$D 300). My rent is 900 pesos, so you can imagine what a fantastic wage WSI was gracing me with.
- The ultra-neurotic manager rudely criticizes teachers about their hair and attire.
- The director doesn't even speak English, never says hello and is never friendly.
- The turnover rate is staggering. I wonder why!
- The teachers are grossly over-qualified and exploited. Most don't know better until after they get screwed over, at least a month into it.
- The WSI materials are full of spelling mistakes and wrong answers in the keys!
- Students complain about getting cheated by the salespeople, getting things promised that turned out to be lies and they can't get their money back.
- If a class gets cancelled more than hour or so before it's scheduled, you don't get paid for it unless you do "busy work", and if there's nothing to do ...
- They don't respect teachers' time. If the last class is cancelled or the student doesn't show up, you do not get paid for it, no matter what. Why? Because you were going to leave anyway ...
It is ridiculously inadequate and and a blow to your dignity to work there."
Wednesday, March 28, 2007
Wall Street Institute, Paris
Attention all shipping. This is a gale force warning from the BBC. Well maybe not, but it's the TEFL equivalent nevertheless.One of The Inspector's all time favourite employers, Wall Street Institute, is out on the prowl tracking down
The Inspector is very
Wall Street Institute
7 Place de la Defense
PARIS LA DEFENSE, PARIS
92974 - France
has been spotted advertising on TEFL.com
They need four, that's FOUR lucky teachers who will win the TEFL booby prize. Enjoy Paris in the Spring and work for an
Don't expect an end of contract bonus but just let The Inspector know when you're about to leave and he'll send each of the four
The Inspector is of the opinion that Wall Street Institute is simply a linguistic vending machine.
Anyone for
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Inspector McHammered of the Lard in Val Ferret, Switzerland
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